Enrollment Services Assistant


3/4/2020

Contact: Fekecia Gunn

Organization: Memphis Theological Seminary

Address 1: 168 East Parkway South

City: Memphis

State: TN 38104

Phone: 9013345887

Email:

Website: https://memphisseminary.edu/work-at-mts/

ENROLLMENT SERVICES ASSISTANT
Memphis Theological Seminary
168 East Parkway South, Memphis, TN 38104 |    (901) 458-8232
 

 
 
 
 

Reports to: Director of Enrollment Services
Type: Part-Time, $12/hr
To Apply: Please send a cover letter and resume to flgunn@MemphisSeminary.edu
 
Position Definition:
Under the general direction of the Director of Enrollment Services, performs tasks in operation of the Office of Enrollment. Disseminates information and answers questions related to enrollment services which includes admissions, financial aid and scholarships.
Skills Needed:
  • Outstanding administrative support skills
  • Excellent interpersonal, verbal and written communication skills
  • Evidence of the ability to work independently with minimal supervision
  • Excellent organizational and planning skills
  • Demonstrated ability to handle multiple tasks with frequent interruptions
  • Experience in handling sensitive and confidential information
  • Demonstrated experience and understanding of customer service
Responsibilities:
  • Provides full administrative support to the Director of Enrollment Services
  • Provides direct customer assistance and telephone information services to prospective and current students;
  • Provides a professional and welcoming image for internal and external constituents
  • Undertakes responsibility for special assignments, projects and reports as assigned
  • Maintains confidentiality of student records in compliance with the Family Education/Rights and Privacy Act (FERPA);
  • Organizes and maintains electronic and paper files
  • Processes all departmental mail outs
  • Other duties as assigned.
Requirements:
  • High School Diploma or GED
  • Minimum of 3 years of administrative assistant experience
  • Office and clerical procedures
  • Demonstrated knowledge of Microsoft Office Word, Excel, Power Point and Access